You may return a product for the full purchase price, less shipping and handling, within 6 months of the date of your purchase.

All returns should be sent to:

The Memory Doc, LLC
PO Box 731764
Boynton Beach, FL 33472

Please include your name, address, and telephone number. You should also indicate in your return if you wish a refund or a replacement, and the reason for returning the item. Returns that were received as gifts can only be returned for a replacement of the same product or one of equal value.

On receipt of your package we will promptly issue a refund using the same method of payment that your purchase was made with. If a replacement is requested, your order will be processed within 5 business days.

Damaged or missing Items

We carefully pack and inspect each package before shipping to our customers; however, sometimes “things” happen. If you receive a damaged package, or a package with wrong or missing items, please call our toll free number at 1-561-200-9380 for Customer Service. Leave a Voice Mail and you will receive a call back asap.  You may also email us using the contact form on this website.

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